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Global Sourcing Group Inc. (“GSG”), the company that operates the GSGTelco website www.gsgtelco.com the MobileManager website and platform and the Wireline Manager website and platform (collectively, the “Website”), is committed to protecting your privacy while providing you with a robust online experience.  This Privacy Policy describes:

  • Why we collect personal information
  • What personal information we collect and when it is collected
  • How your information is used and protected
  • When and with whom your information is shared
  • Your choices regarding your personal information

By using this Website, you consent to the data practices described in this Privacy Policy as well as in our Terms of Use. We will post notices of all changes that materially affect the way in which your personally identifiable information may be used or shared in updates to our Privacy Policy. If you continue to use the Website after these notices of changes have been posted to the site, you hereby provide your consent to the changed practices.

If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at:

privacy@gsgtelco.com

OR

Global Sourcing Group Inc.
35 Forest Ridge Rd, Suite 100
Concord, MA 01742
Attn: Customer Service/Privacy

Information We Collect

The information we learn from customers helps us not only fulfill orders and provide the requested services but also to personalize and continually improve our Website. Here are the types of information we gather:

Information You Give Us. We receive and store any information you enter on our Website or give us in any other way (your “personal information”). The information we collect from you may include things like:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number
  • Your credit card number and other payment information
  • Your driver’s license number (in connection with returned products)
  • Demographic and lifestyle information, such as age, personal interests and product preferences

You agree that the personal information you provide to us is reliable for its intended use, and is accurate, complete, and current. You will notify us of any changes to the personal information you have provided to us.

Automatic Information. Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our Website. We use cookies to create a more personalized shopping experience on our Website. We will respect your choices relating to on-line tracking, whether you choose to reject individual cookies or set your web browser to reject cookies and other tracking technology. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Service or certain areas or features of the Service.

Third Party Information. We may receive information from third parties such as public demographic information to help analyze the use of our services and expand our offering. We will treat as sensitive any information received from a third party where the third party treats and identifies it as sensitive.

User Content. Any content you post publicly on this Website may be read, collected, and used by us and others who access this Website, and accordingly is not subject to the protections described in this Privacy Policy.

This Website is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

How We Use the Information We Collect

We do not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We use the information we collect for things like:

  • Fulfilling orders and requests for products, services or information
  • Processing returns and exchanges
  • Tracking and confirming online orders
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your account with us
  • Communicating things like promotions and surveys
  • Identifying you on our Website and tailoring information and offers to you based on your interactions with our Website
  • Operating, evaluating and improving our business

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share the Information We Collect

GSG does not sell, rent or trade your personal information to third parties as part of our normal business operations. In the normal course of business GSG shares Personal Information with third parties to perform services on our behalf such as:

  • Providing products, services, and information you requested
  • Fulfilling orders
  • Responding to customer service requests
  • Sending marketing communications
  • Conducting research and analysis
  • Processing credit card payments
  • Preventing or mitigating fraud

We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested. These agents, contractors or partners are restricted from using this data in any way other than to provide services for us, or services for the collaboration in which they and we are engaged, and have agreed to protect your information with the same level of care as we do or as is required under the Safe Harbor Privacy Principles.

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of GSG, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event, in which case we will require any such buyer to agree to treat your information in accordance with this Privacy Policy.

How We Protect the Information We Collect

GSG uses reasonable security measures to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction of, and to protect the confidentiality of, your personal information under our control, and appropriately limit access to it. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. The MobileManager and WirelineManager Websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Website such as ordering information including your name, address and credit card number.

Our Choices Regarding the Information We Collect

We give you access to your personal information.  You may choose to:

  • Stop receiving marketing or promotional e-mails, direct mail, or other marketing communications
  • Update, correct or amend your personal information
  • Opt-out of having your personal information disclosed to a third party or used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by you
  • Cancel your account or request that we no longer use your information to provide you services
  • Request removal of your personal information from our Website

To do any of these, simply notify us of this decision by one of these methods:

  • Follow the unsubscribe link in any marketing email or following the directions included in any other promotional material received from GSG
  • Send an email to us at customerservice@gsgtelco.com
  • Write to us at: Global Sourcing Group Inc., 35 Forest Ridge Rd, Suite 100, Concord, MA 01742, Attn: Customer Service/Privacy

Please note that any opt–out request sent via postal mail may take at least sixty (60) days to become effective.

Links to Other Websites

Our website may contain links to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

US-EU and US-Swiss Safe Harbor

We are a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor Web site.

In compliance with the US-EU Safe Harbor Principles, we endeavor to resolve all complaints about privacy and the collection or use of customer information. If you have questions about our participation in the Safe Harbor program or have a complaint, please send an e-mail to our Chief Privacy Officer at dan.hughes@gsgtelco.com.

We use a self-assessment approach to assure compliance with this privacy policy and periodically verify that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Safe Harbor Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with the Safe Harbor Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using The American Arbitration Association as a third party resolution provider. If you feel that we have not satisfactorily addressed your complaint, you can visit the American Arbitration Association for more information on how to file a complaint.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Privacy Policy will be identified by its effective date found at the bottom of this page.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this Website, email us at privacy@gsgtelco.com or write to us at:

Global Sourcing Group Inc.
35 Forest Ridge Rd, Suite 100
Concord, MA 01742
Attn: Customer Service/Privacy

This document was last updated July 14, 2015.